Frequently Asked Questions
Everything you need to know about our premium wall art and ordering process.
What materials do you use for your art prints?
We use gallery-grade 230gsm matte paper and archival-quality inks to ensure vibrant colors and longevity. Our framed options feature sustainably sourced timber and shatter-resistant acrylic glass.
How are the prints packaged for shipping?
Unframed prints are rolled in protective tissue paper and shipped in heavy-duty mailing tubes. Framed prints are secured with corner protectors and encased in multi-layered corrugated cardboard boxes to prevent damage.
Do you offer international shipping?
Yes, we ship our wall art worldwide. Shipping costs and delivery times are calculated at checkout based on your destination and the size of the artwork.
Can I request a custom size for a specific print?
Absolutely. If our standard sizes don't fit your space, please contact our support team with the dimensions you require, and we will provide a custom quote.
What is your return policy if I change my mind?
We offer a 30-day satisfaction guarantee. If you are not happy with your art, you can return it in its original packaging for a refund or exchange, provided it is in 'as-new' condition.
How long will it take to receive my order?
Orders are typically processed and printed within 3-5 business days. Domestic shipping usually takes an additional 2-7 business days depending on your location.